Could not access network location \Hewlett-Packard\\

When trying to install MySQL Server it failed with the message “Could not access network location \Hewlett-Packard\\”

After some searching it turns out this is a common issue where HP have inserted a registry entry with the install path of “\Hewlett-Packard\\” which isnt a valid location. This can be resolved by removing this entry. This is safe to do so.

If you dont know what the registry is, you probably want to talk to someone who does or do some research, but using the search tool to find “\Hewlett-Packard\\” and delete the entry should fix the issue. It could be in a number of places but will likely be under an “uninstall” path.

As usual, when playing with the registry, use caution, ask others if unsure, and back it up.

Full error log mysql installer gave me:

1:
1: Action 11:31:29: INSTALL.
1: 1: MySQL Server 5.6 2: {0B9D4C33-AC1B-4973-B754-FE9EAB03D327}
1: Action 11:31:29: FindRelatedProducts. Searching for related applications
1: Action 11:31:29: AppSearch. Searching for installed applications
1: Action 11:31:29: LaunchConditions. Evaluating launch conditions
1: Action 11:31:29: ValidateProductID.
1: Action 11:31:29: CostInitialize. Computing space requirements
1: Action 11:31:29: FileCost. Computing space requirements
1: Action 11:31:29: CostFinalize. Computing space requirements
1: Could not access network location \Hewlett-Packard\\.
1: Could not access network location \Hewlett-Packard\\.
1: 1: MySQL Server 5.6 2: {0B9D4C33-AC1B-4973-B754-FE9EAB03D327} 3: 3
1:
1: Final actions.
1: Install error
2 Comments

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.