{"id":1332,"date":"2018-07-11T13:00:29","date_gmt":"2018-07-11T12:00:29","guid":{"rendered":"http:\/\/chewett.co.uk\/blog\/?p=1332"},"modified":"2018-07-09T22:59:57","modified_gmt":"2018-07-09T21:59:57","slug":"fixing-remote-desktop-connection-an-authentication-error-has-occurred","status":"publish","type":"post","link":"https:\/\/chewett.co.uk\/blog\/1332\/fixing-remote-desktop-connection-an-authentication-error-has-occurred\/","title":{"rendered":"Fixing Remote Desktop Connection &#8220;An authentication error has occurred&#8221;"},"content":{"rendered":"<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"1336\" data-permalink=\"https:\/\/chewett.co.uk\/blog\/1332\/fixing-remote-desktop-connection-an-authentication-error-has-occurred\/fixing_rdp_auth_error\/\" data-orig-file=\"https:\/\/i0.wp.com\/chewett.co.uk\/blog\/wp-content\/uploads\/2018\/07\/fixing_rdp_auth_error.jpg?fit=800%2C300&amp;ssl=1\" data-orig-size=\"800,300\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"fixing_rdp_auth_error\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/chewett.co.uk\/blog\/wp-content\/uploads\/2018\/07\/fixing_rdp_auth_error.jpg?fit=300%2C113&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/chewett.co.uk\/blog\/wp-content\/uploads\/2018\/07\/fixing_rdp_auth_error.jpg?fit=678%2C254&amp;ssl=1\" class=\"aligncenter size-full wp-image-1336\" src=\"https:\/\/i0.wp.com\/chewett.co.uk\/blog\/wp-content\/uploads\/2018\/07\/fixing_rdp_auth_error.jpg?resize=678%2C254\" alt=\"\" width=\"678\" height=\"254\" srcset=\"https:\/\/i0.wp.com\/chewett.co.uk\/blog\/wp-content\/uploads\/2018\/07\/fixing_rdp_auth_error.jpg?w=800&amp;ssl=1 800w, https:\/\/i0.wp.com\/chewett.co.uk\/blog\/wp-content\/uploads\/2018\/07\/fixing_rdp_auth_error.jpg?resize=300%2C113&amp;ssl=1 300w, https:\/\/i0.wp.com\/chewett.co.uk\/blog\/wp-content\/uploads\/2018\/07\/fixing_rdp_auth_error.jpg?resize=768%2C288&amp;ssl=1 768w, https:\/\/i0.wp.com\/chewett.co.uk\/blog\/wp-content\/uploads\/2018\/07\/fixing_rdp_auth_error.jpg?resize=50%2C19&amp;ssl=1 50w\" sizes=\"auto, (max-width: 678px) 100vw, 678px\" \/><\/p>\n<p>This post talks about how you can resolve Remote Desktop authentication issues due to CredSSP encryption oracle remediation.<\/p>\n<p><!--more--><\/p>\n<h2>Why is the error and why does it occur?<\/h2>\n<p>Recently there was an exploit found in the CredSSP module which affected a number of systems including remote desktop. This allowed remote code execution allowing someone to attack and gain control over a system.<\/p>\n<p>The typical error is shown and reproduced in text below.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"1333\" data-permalink=\"https:\/\/chewett.co.uk\/blog\/1332\/fixing-remote-desktop-connection-an-authentication-error-has-occurred\/rdp_auth_issue_occurred\/\" data-orig-file=\"https:\/\/i0.wp.com\/chewett.co.uk\/blog\/wp-content\/uploads\/2018\/07\/rdp_auth_issue_occurred.jpg?fit=469%2C193&amp;ssl=1\" data-orig-size=\"469,193\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"rdp_auth_issue_occurred\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/chewett.co.uk\/blog\/wp-content\/uploads\/2018\/07\/rdp_auth_issue_occurred.jpg?fit=300%2C123&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/chewett.co.uk\/blog\/wp-content\/uploads\/2018\/07\/rdp_auth_issue_occurred.jpg?fit=469%2C193&amp;ssl=1\" class=\"aligncenter size-full wp-image-1333\" src=\"https:\/\/i0.wp.com\/chewett.co.uk\/blog\/wp-content\/uploads\/2018\/07\/rdp_auth_issue_occurred.jpg?resize=469%2C193\" alt=\"\" width=\"469\" height=\"193\" srcset=\"https:\/\/i0.wp.com\/chewett.co.uk\/blog\/wp-content\/uploads\/2018\/07\/rdp_auth_issue_occurred.jpg?w=469&amp;ssl=1 469w, https:\/\/i0.wp.com\/chewett.co.uk\/blog\/wp-content\/uploads\/2018\/07\/rdp_auth_issue_occurred.jpg?resize=300%2C123&amp;ssl=1 300w, https:\/\/i0.wp.com\/chewett.co.uk\/blog\/wp-content\/uploads\/2018\/07\/rdp_auth_issue_occurred.jpg?resize=50%2C21&amp;ssl=1 50w\" sizes=\"auto, (max-width: 469px) 100vw, 469px\" \/><\/p>\n<pre>Remote Desktop Connection\r\nAn authentication error has occurred.\r\nThe function requested is not supported\r\n\r\nRemote computer: X\r\nThis could be due to CredSSP encryption oracle remediation,\r\nFor more information, see https:\/\/go.microsoft.com\/fwlink\/?linkid=866660<\/pre>\n<p>This will pop up when you try and remote to, or from, a system which does not have this patch installed. Typically this will occur if the machine has not been updated for a period of time.<\/p>\n<h2>Resolving this error<\/h2>\n<p>To resolve this issue you need to ensure both client and server (the machine you are connecting to) has been updated recently.<\/p>\n<p>Specifically you need to have installed the May 2018 update which <a href=\"https:\/\/support.microsoft.com\/en-us\/help\/4093492\/credssp-updates-for-cve-2018-0886-march-13-2018\" target=\"_blank\" rel=\"noopener\">resolves an exploit in the remote desktop CredSSP system<\/a>.<\/p>\n<p>Once updates have been performed you should be able to remote into the machine without any issue.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This post talks about how you can resolve Remote Desktop authentication issues due to CredSSP encryption oracle remediation.<\/p>\n","protected":false},"author":1,"featured_media":1334,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"Fixing Remote Desktop Connection \"An authentication error has occurred\" #RDP #Windows10","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[3],"tags":[281,282,148,283],"class_list":["post-1332","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fixes","tag-rdp","tag-remote-desktop","tag-windows-10","tag-windows-updates"],"wppr_data":{"cwp_meta_box_check":"No"},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/chewett.co.uk\/blog\/wp-content\/uploads\/2018\/07\/fixing_rdp_auth_issue.jpg?fit=800%2C800&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/p2toWX-lu","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":1106,"url":"https:\/\/chewett.co.uk\/blog\/1106\/fixing-livekernelevent-crashing-fallout-4\/","url_meta":{"origin":1332,"position":0},"title":"Fixing LiveKernelEvent crashing Fallout 4","author":"Chewett","date":"April 11, 2018","format":false,"excerpt":"This post describes how I fixed crashes with Fallout 4 with the event name \"LiveKernelEvent\" when playing with an AMD GPU. 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